OUR POLICIES AT THE AVENUE
I. No pets or animals of any kind are allowed
II. Due to IllinoisSmokeFreeLaw, smoking is not allowed inside or outside of The Avenue Bed and Breakfast. You must leave premises to smoke.
III. All rooms booked in advance, WILL BE CHARGED IN FULL on your credit card of choice and are ONLY refundable if room can be rebooked for those
IV. No parties or loitering of non guests are allowed
without prior permission from your hosts Paul or Catherine.
V. The Avenue is not handicap accessible.
VI. The Avenue is alarmed with keyless entry and under surveillance at all times for your safety and convenience.
VII. You must be at least 21 years of age to book
a room at The Avenue. Guests under the age of
21 must be accompanied by someone over the
age of 21. Children under the age of 18, are not allowed
unless you call ahead to confirm.
VIII. All major credit cards as of 4/09 are not giving full refunds on cancellations. Due to this unfortunate policy change, we have no choice but to charge a 5% cancellation fee on all cancellations that meet our cancellation criteria.
IX. IF YOU ARE PLANNING ON CHECKING IN AFTER 6PM OR IF YOU ARE CHECKING IN AFTER DARK, YOU MUST PARK IN THE STREET IN FRONT OF THE AVENUE AND CALL 217-390-9830. DUE TO GUESTS KNOCKING ON THE WRONG DOOR, WE MUST STRICTLY ENFORCE THIS POLICY. WE HATE TO BE SO STRINGENT BUT WE RESPECT OUR NEIGHBORS AND THEIR PRIVACY.
IF YOU DO NOT FOLLOW THIS POLICY, YOU WILL BE ASKED TO FIND OTHER ACCOMMODATIONS.